Unified Policy Manual

First Guard Security Company

Introduction:

This manual serves as the primary reference for all operations and decisions at First Guard Company. Adherence to it is a shared responsibility of all employees to ensure the sustainability of success and corporate excellence.

Governance and Corporate Ethics

This section outlines the general framework for company management and the ethical principles governing its operations.

 

  1. Governance Structure

    • Objective: To ensure transparency and accountability in decision-making.
    • Structure: Consists of the Board of Directors (oversight), Executive Management (execution), and Operational Departments.
    • Mechanisms: Implementation of ISO standards, risk management, and stakeholder engagement in decision-making.

  2. Code of Conduct

    • Principles: Integrity, compliance with laws, and respect for human rights.
    • Commitment: The code obligates all employees and partners to strict ethical standards, including honesty, respect, and transparency in dealings.

  3. Anti-Corruption and Bribery Policy

    • Position: An absolute “zero-tolerance” policy towards any form of bribery or corruption.
    • Procedures: Prevention of conflicts of interest, protection of whistleblowers, and provision of secure channels for reporting violations.

  4. Legal and Regulatory Compliance

    • Commitment: Pledge to implement all local and international laws (including the Saudi Labor Law) and adopted ISO standards (9001, 14001, 45001, etc.).

Human Resources and Human Rights

This section focuses on human capital and the protection of their rights.

 

  1. Human Rights Policy

    • Pillars: Prohibition of forced labor and child labor, ensuring equality, and providing decent working conditions that preserve human dignity.
    • Due Diligence: Conducting periodic risk assessments related to human rights in workplaces.

  2. Workers’ Rights and Working Conditions

    • Working Hours: Adherence to 8 hours daily (48 weekly), with overtime compensation according to Article 107.
    • Wages: Commitment to the Wage Protection System (WPS) and timely salary disbursement.
    • Rest and Leave: One weekly rest day, and annual leave (21-30 days).

  3. Diversity and Non-Discrimination Policy

    • Objective: To provide an inclusive work environment that prohibits discrimination based on race, gender, religion, or nationality.
    • Application: Ensuring equal opportunities in employment, promotions, and training.

  4. Recruitment and Selection Procedures

    • Stages: Begins with needs identification, followed by advertisement, screening (based on competency), interviews, security screening, and finally appointment and orientation.

  5. Employee Handbook

    • Content: A reference document clarifying employee rights and duties, disciplinary regulations, benefits, and internal communication channels.

Health, Safety, and Environment (HSE)

This section covers personnel safety and environmental protection in accordance with international standards.

  1. Occupational Health and Safety Policy (ISO 45001)

    • Objective: “Zero accidents” and providing a safe work environment.
    • Procedures: Periodic risk assessments, provision of Personal Protective Equipment (PPE), and training on emergency and evacuation plans.

  2. Environmental Policy and Management (ISO 14001)

    • Commitment: Reducing carbon footprint and protecting natural resources.
    • Applications:
      o Waste Management: Segregation and recycling.
      o Energy and Water: Use of saving technologies (LED, smart faucets) according to ISO 50001.
      o Materials: Use of environmentally friendly cleaners free from harmful substances.

  3. Sustainability (ISO 14064 & ISO 26000)

    • Initiatives: Monitoring carbon emissions, green procurement, and contributing to community and environmental initiatives.

Operations

This section regulates how daily work is performed and quality is ensured.

 

  1. Information Security Policy (ISO 27001)

    • Objective: Protecting the confidentiality, integrity, and availability of company and client data.
    • Procedures: Access control, encryption, and management of cyber incidents.

  2. Responsible Procurement Policy

    • Criteria: Selecting suppliers based on their ethical, environmental, and labor rights commitments.
    • Contracts: Include clauses obligating suppliers to comply with labor and environmental laws.

  3. Standard Operating Procedures (SOPs)

    • Documentation: Unified forms for task execution (e.g., patrol procedures, site handover, visitor handling) to ensure quality standardization.

  4. Internal Audit

    • Methodology: Periodic audit processes to verify compliance with policies and laws, including planning, execution, and corrective action reporting.

Certifications and Compliance

This section demonstrates the company’s credibility and legal standing.

 

ISO Certifications:

9001 (Quality), 14001 (Environment), 45001 (Safety), 50001 (Energy), 27001 (Information Security), 22301 (Business Continuity), 26000 (Social Responsibility), 14064 (Carbon).

Government Compliance:

Industrial Security License, Commercial Registration, Saudization (Green Band), Clearance of Debts, Zakat and Tax.

Conclusion

At “First Guard Security Company,” we are committed to applying the highest standards of transparency and corporate disclosure, in line with the objectives of Saudi Vision 2030 and the standards of governance and Environmental, Social, and Governance (ESG) responsibility. We present to you our annual reports for 2025, prepared in accordance with the Global Reporting Initiative (GRI) Standards, reflecting our integrated performance in sustainable development.

You can review the details of our performance through the following reports: